The outpatient guidance robot, combined with powerful natural semantic understanding and knowledge graph reasoning capabilities, can provide users with guidance and triage, in-hospital navigation, medical process guidance, in-hospital information dissemination, medical knowledge promotion, and other work, solving the problem of blind medical treatment for patients in daily outpatient emergencies. It can be used in various scenarios such as hospital outpatient, emergency, physical examination centers, rural health centers, community health service centers, etc., to reduce the pressure on the guidance desk and guidance service work, improve guidance efficiency, and enhance the hospital's brand image.
Realizable functions:
1) Intelligent voice: Patients can interact with robots through voice to consult common medical questions, chat easily, and search daily encyclopedias;
2) Guided triage: Based on the patient's description of their condition, accurately recommend medical rooms to reduce the occurrence of "wrong number hanging" and increase medical efficiency;
3) Registration and payment: Patients can use facial recognition, ID card, medical card and other recognition functions on the robot to register and pay, improving hospital work efficiency;
4) Navigation guidance: It can query the relevant departments and locations of the hospital, and provide guidance services to guide patients to the relevant locations.